Cookie Policy
Last Updated: 15 January 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and understand how you interact with the site.
Cookies serve various purposes, such as keeping you logged in, remembering your preferences, and providing insights into how the website is used.
This Cookie Policy explains what cookies we use, why we use them, and how you can control them.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas. The website cannot function properly without these cookies.
Cannot be disabled
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website and services.
Examples: Google Analytics
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They may be set by us or by third-party advertising partners.
Examples: Facebook Pixel, Google Ads
Preference Cookies
These cookies allow the website to remember choices you make (such as your language or region) and provide enhanced, more personalised features.
Examples: Language settings, display preferences
3. Third-Party Cookies
Some cookies on our website are placed by third-party services. These include:
- Google Analytics: Helps us understand website usage patterns
- Google Ads: Enables conversion tracking and remarketing
- Facebook: Allows social media integration and advertising
4. Cookie Duration
Cookies can be either session cookies or persistent cookies:
- Session Cookies: These are temporary cookies that are deleted when you close your browser.
- Persistent Cookies: These remain on your device for a set period or until you delete them manually. Our persistent cookies typically expire within 1 to 12 months.
5. Your Cookie Preferences
You can manage your cookie preferences below. Essential cookies cannot be disabled as they are required for the website to function.
6. Managing Cookies in Your Browser
You can also control cookies through your browser settings. Below are instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left menu
- Click "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Click the hamburger menu in the top right corner
- Select "Settings"
- Click "Privacy & Security" in the left menu
- Under "Cookies and Site Data" adjust your preferences
- You can also manage exceptions for specific websites
Safari
- Click "Safari" in the menu bar
- Select "Preferences" (or "Settings" on newer versions)
- Click the "Privacy" tab
- Under "Cookies and website data" choose your preference
- Click "Manage Website Data" to view or remove specific cookies
Microsoft Edge
- Click the three dots menu in the top right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left menu
- Click "Manage and delete cookies and site data"
- Adjust your cookie preferences
Note: Cookie settings may vary slightly depending on your browser version. For mobile browsers, look for similar options in your browser's settings menu.
7. Your Rights
You have the right to:
- Withdraw your consent to non-essential cookies at any time
- Request information about the cookies we use
- Adjust your preferences using the controls above or your browser settings
Please note that disabling certain cookies may affect the functionality of our website.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
helm conenis
Room 2008, 20/F, Mira Place Tower A
132 Nathan Road, Tsim Sha Tsui
Hong Kong
Email: [email protected]
Telephone: +852 2368 5472